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4/8 Notice on Temporary Maintenance (*Extended)
Hello Commanders! This is from CROSSFIRE: Warzone. First of all, we apologize for the inconvenience of using the game. There will be Maintenance on CROSSFIRE: Warzone. Please refer to the maintenance schedule and contents below to avoid any inconvenience in using the game. ■ Maintenance - Schedule:4/8 01:30 ~ 02:3003:3003:45 UTC (4/7 18:30 ~ 19:3020:3020:45PDT) - Target: All Servers - Contents:Fix the Error of New Commander Event We will do our best to provide a stable environment. Thank you.
21-04-08 -
4/7 Notice on Temporary Maintenance
Hello Commanders! This is from CROSSFIRE: Warzone. First of all, we apologize for the inconvenience of using the game. There will be Maintenance on CROSSFIRE: Warzone. Please refer to the maintenance schedule and contents below to avoid any inconvenience in using the game. ■ Maintenance - Schedule:4/7 01:00 ~ 02:00 UTC (4/6 18:00 ~ 19:00 PDT) - Target: All Servers - Contents: The Cooldown time of Advertisement will be changed to 30 seconds. We will do our best to provide a stable environment. Thank you.
21-04-06 -
Notice on Correction of [30D] Every Day Gem Charge Components Error
Hello Commanders! This is from CROSSFIRE: Warzone. We have confirmed an error around 4/1 02:16 UTC (3/31 19:16 PDT) in [30D] Every Day Gem Charge Componentwhich can be bought in Monthly tab and it has been fixed. [Notice of Error and Corrective Measure] - Product name: [30D] Every Day Gem Charge - Error: A total of 1,500 Gems must be distributed, but it is composed of 1,460 Gems and 40 Gems are not included. - Corrective Measure: It has been fixed on 4/1 02:16 UTC (3/31 19:16 PDT) (Changed to 340 Gems on the 1st day →1,500 Gems in total) - Compensation: After checking the purchase record of the product, 40 unpaid Gems will be distributed through mail to Commanders who purchased before 4/1 02:16 UTC (3/31 19:16 PDT). We apologize for any inconvenience in using the game due to product component error. We will do our best to become a better CROSSFIRE: Warzone. Thank you.
21-04-01 -
4/2 Notice on Temporary Maintenance
Hello Commanders! This is from CROSSFIRE: Warzone. First of all, we apologize for the inconvenience of using the game. There will be Maintenance on CROSSFIRE: Warzone. Please refer to the maintenance schedule and contents below to avoid any inconvenience in using the game. ■ Maintenance - Schedule:4/2 01:00 ~ 02:00 UTC (4/1 18:00 ~ 19:00 PDT) - Target: All Servers - Contents:Server Stabilization We will do our best to provide a stable environment. Thank you.
21-04-01 -
3/31 Notice on Temporary Maintenance
Hello Commanders! This is from CROSSFIRE: Warzone. First of all, we apologize for the inconvenience of using the game. There will be Maintenance on CROSSFIRE: Warzone. Please refer to the maintenance schedule and contents below to avoid any inconvenience in using the game. ■ Maintenance - Schedule:3/31 01:00 ~ 02:00 UTC (3/30 18:00 ~ 19:00 PDT) - Target: All Servers - Contents:Server Stabilization We will do our best to provide a stable environment. Thank you.
21-03-30 -
Notice on Google Play Points Promotion
Hello Commanders! This is from CROSSFIRE: Warzone. Thanks to the commander's great interest, you can now purchase 'Special Packages' and 'Coupons'by using 'Google Play Points' in Google Play Store! Please refer to the following for more details. [What is Google Play Points?] Google Play Points are rewards for purchasing content through the Google Play Store.These points can be earned through in-app purchases, paid apps, games, movies, or books. These points can be used to get discounts on in-game items or for Google Play Credit. [Information of Google Play Points Promotion] ■ Information of GPP Promotion 1) Promotion start time: 3/25 15:00 UTC (3/24 23:00 PDT) 2) Region: Australia, France, Germany, UK and USA [Google Play Points] 1) Product information - Special Package full of Dollars: 480 points → Product Composition: 275k Dollars + 20hrs Speed Up - Officer Growth Special Package: 480 Points → Product Composition: 1.8M Tactical Manual + 20hrs Speed Up (Production) 2) Coupon information (purchase coupons with GPP points → It can be used when purchasing products higher than the coupon amount) Australia (AUD) → $ 5 Coupon: 200 Points → $ 10 Coupon: 400 Points → $ 100 Coupon: 3,000 Points France (EUR) → € 5 Coupon: 200 Points → € 10 Coupon: 400 Points → € 100 Coupon: 3,000 Points Germany (EUR) → € 5 Coupon: 200 Points → € 10 Coupon: 400 Points → € 100 Coupon: 3,000 Points UK (GBP) → £ 5 Coupon: 200 Points → £ 10 Coupon: 400 Points → £ 100 Coupon: 3,000 Points USA (USD) → $ 5 Coupon: 200 Points → $ 10 Coupon: 400 Points → $ 100 Coupon: 3,000 Points ※ Precautionary Notice - This promotion is limited to applicable countries. - The above information may be changed or terminated depending on the circumstances of the Google Play Store. - This promotion only applies to the Google Play Store, and stores other than the Google Play Store are not available. - If there are multiple accounts registered in the Google Play Store, points may not be earned properly. - Start earning and using Google Play points through [Link: https://play.google.com/store/points/enroll]. (You can exchange game items and coupons as well as your Google Play Credit.) - For inquiries about Google Play Point Promotion, please contact [Google Play Customer Service Center]. We ask for your interest and affection for CROSSFIRE: Warzone. Thank you.
21-03-29 -
Notice on [Special Mission] Suppress the Enemy! Exchange Ticket Schedule Extension
Hello Commanders! This is from CRPOSSFIRE: Warzone. The schedule for the [Special Mission] Suppress the Enemy! Event is until 3/29 01:00 UTC (3/28 18:00 PDT)and for the Stamina used to participate in the event, 'Exchange Ticket' reward will be distributed after the Event ends. The schedule for Exchange Tickets to be used after the Event ends may be tight,so the schedule for Exchange Tickets will be extended until 4/3 01:00 UTC (4/2 18:00 PDT). Please check the extended schedule for Exchange Ticket and refer to the game. [[Special Mission] Suppress the Enemy! Event Schedule Information] 1.Event date: 3/19 01:00 UTC (3/18 18:00 PDT) ~ 3/29 01:00 UTC (3/28 18:00 PDT) * We plan to provide separate compensation within 3 days for the Stamina used during the period. 2. Ticket Exchange date: 3/19 01:00 UTC (3/18 18:00 PDT) ~ 4/3 01:00 UTC (4/2 18:00 PDT) Thank you.
21-03-26 -
3/30 Notice on Official Website Maintenance
Hello Commanders! This is from CROSSFIRE: Warzone. There will be Maintenance on Official Website of CROSSFIRE: Warzone. Please refer to the maintenance schedule and contents below to avoid any inconvenience in using the game. [Notice on Official Website Maintenance] ■ Maintenance Schedule - Schedule:3/30 02:00 ~ 03:00 UTC (3/29 19:00 ~ 20:00 PDT) - Target: Official Website of PC and Mobile - Contents:Some Improvements of Website We will do our best to provide a stable environment. Thank you.
21-03-30 -
Notice on 3/30 Customer Service Center Maintenance (*Revised)
Hello Commanders! This is from CROSSFIRE: Warzone. Thank you for always loving CROSSFIRE: Warzone, Commanders! Maintenance in Customer Service Center will be done to strengthen security, and please check the details below for Maintenance schedule. [Notice on Customer Service Center Maintenance] 1. Date: 3/293/30 17:00 ~ 19:0011:00 ~ 13:00 UTC (10:00 ~12:0004:00 ~ 06:00 PDT)2. Target: Customer Service Center 3. Content: Strengthen security of Customer Service Center ※ It may be difficult to receive inquiries during the Customer Service Center Maintenance. We will do our best to provide a stable environment. Thank you.
21-03-29 -
3/25 Notice on Temporary Maintenance
Hello Commanders! This is from CROSSFIRE: Warzone. First of all, we apologize for the inconvenience of using the game. There will be Maintenance on CROSSFIRE: Warzone. Please refer to the maintenance schedule and contents below to avoid any inconvenience in using the game. ■ Maintenance - Schedule:3/25 05:00 ~ 05:30 UTC (3/24 22:00 ~ 22:30 PDT) - Target: All Servers - Contents: 1) Ranking Error will be fixed We will do our best to provide a stable environment. Thank you.
21-03-25 -
3/25 Notice on Temporary Maintenance
Hello Commanders! This is from CROSSFIRE: Warzone. First of all, we apologize for the inconvenience of using the game. There will be Maintenance on CROSSFIRE: Warzone. Please refer to the maintenance schedule and contents below to avoid any inconvenience in using the game. ■ Maintenance - Schedule:3/25 01:00 ~ 02:00 UTC (3/24 18:00 ~ 19:00 PDT) - Target: All Servers - Contents: 1) A new Battle Pass item will be added. 2) Other Errors will be fixed. 3) The Reset Point will be changed according to Victory Points starting from Arena Season 3. Ranking Section Reset Point Ranking Division 1 1500 Top 200 and up 2 1400 Top 800 and up 3 1300 Top 1800 and up 4 1200 Top 3000 and up 5 1000 3001 and below Thank you.
21-03-24 -
Notice on Additional solutions for intermittent Connection Failure in Android devices
Hi. Commanders! This is from CROSSFIRE: Warzone. We have guided you on solutions when the CROSSFIRE: Warzone connection is not smooth. Notice on How to solve the intermittent Connection Failure in Android device It has been applied to be fixed through Google Update and will guide you of solution. Please check the details below. [How to solve the inability to access the game in Android device] 1. Click Google Play app. 2. Search Android system WebView. 3. Select 'Update'. 4. Update ‘Google Chrome’ in the same way. Thank you.
21-03-24 -
3/24 Notice on Temporary Maintenance (*Schedule Change)
Hello Commanders! This is from CROSSFIRE: Warzone. First of all, we apologize for the inconvenience of using the game. There will be Maintenance on CROSSFIRE: Warzone. Please refer to the maintenance schedule and contents below to avoid any inconvenience in using the game. ■ Maintenance - Schedule:3/24 05:00 ~ 06:00 05:35 UTC (3/23 22:00 ~ 23:00 22:35 PDT) - Target: All Servers - Contents: 1) Re-collection of unfair profit of [Special Mission] Suppress the Enemy! Event Abuser *Commanders who are Temporarily restricted will be lifted at the end of the Maintenance and Commanders who are not Temporarily restricted will be lifted after the restriction period ends. We will do our best to provide a stable environment. Thank you.
21-03-24 -
Notice on How to solve the intermittent Connection Failure in Android device
Hi. Commanders! This is from CROSSFIRE: Warzone. It has been confirmed that some Commanders have not been able to access CROSSFIRE: Warzone properly. There is a conflict with a system application called 'Android System WebView'. We will guide you on how to fix this. [How to solve the inability to access the game in Android device] 1. Access the Google Play Store 2. Click ≡ shape menu 3. Select My apps & games 4. Go to Installed tab 5. Select Android System WebView application 6. Remove by selecting [Uninstall] Thank you.
21-03-23 -
Notice on [Special Mission] Suppress the Enemy! Event Abuser Restrictions and Response Status
Hi Commanders! This is from CROSSFIRE: Warzone. We have confirmed users who abused on [Special Mission] Suppress the Enemy! Event which was ended early on 3/21. The following actions will be taken according to the Operating Policy. We apologize that we were unable to provide you with the quick notice due to processing data investigation carefully. We will provide detailed notice on the results of the processing so that you can check the process and all actions taken. [Notice on handling abnormal game play] 1. Re-Collection of points acquired by characters with accumulated points due to abnormal game play (total of 2835 characters) :If there is an abnormally acquired points more than once, the reward will be calculated and exclude from points. * Exchange tickets and ranking rewards that can be obtained normally based on data excluding abnormally acquired points will be provided. * Data is calculated by summing up the data that normally participated in the [Special Mission] Suppress the Enemy! Event and the Stamina consumed from the time of non-exposure Event until 3/29 01:00 UTC (3/28 18:00 PDT) which is the expected end of the Event. Notice on Early End of [Special Mission] Suppress the enemy! Event -https://cfwarzone.joycity.com/en/board/view/388?boardType=notice 2.Game Access Restrictions based on the number of abnormal game play is applied : If you obtain an Exchange Ticket with an abnormally obtained points, obtained item with a Ticket, or obtained a Ranking Reward will be re-collected. :Game Access Restrictions will be applied according to the number of abuses for characters who intentionally used bug to repeatedly open M.O.W rally within a short period. ①If the number of abnormal game play is less than 100, it is excluded when rewards are distributed (total of 2584 characters) - If the number of abnormal game play is less than 100 times based on the number of repeated or deliberate abuses, we will calculate Exchange Tickets and Ranking Rewards based on consumed Stamina and rewards will be provided excluding abnormally acquired points. ② If the number of abnormal game play is more than 100 and less than 3000, Temporary Game Access Restriction (maximum of 3 days) is applied and unfair profit will be re-collected (total of 222 characters) ③ If the number of abnormal game play is more than 3000 and less than 4500 times, Game Access Restriction is applied for 3 days and unfair profit will be re-collected (total 23 characters) ④If the number of abnormal game play is more than 4500 times, Game Access Restriction is applied for 7 days and unfair profit will be re-collected (total of 6 characters) * For goods acquired abnormally, re-collection and deduction will be performed, and if collection is not possible, they may be re-collected as other goods of corresponding value. * If the Temporary Game Access Restriction is applied, the re-collection process will be processed within a maximum of 3 days, and according to the time when the re-collection is completed, the Game Access Restriction will be lifted and a notice will be provided. * If the Game Access Limit is applied for 3 or 7 days, you can access the game after the Game Access Limit period ends even if the re-collection is completed. * If the item has already been used and cannot be collected, the character information may be rolled back to the point before abusing. (Rollback means returning to the character information that was recorded at the specified time or time based on the character's gameplay history.) Currently, Restrictions on Game Access have been applied, and as soon as the data investigation is completed,the re-collection will be carried out through Maintenance. As soon as the Maintenance schedule is scheduled, we will inform you through a separate notice. In the future, we will continue to take decisive measures in the event who abuses the errors through unusual methods. We will do our best to provide you with a healthy game environment and trust to Commanders who normally use the game. Thank you.
21-03-22 -
Notice on [Special Mission] Suppress the Enemy! Event Abusing Investigation
Hello, Commanders! This is from CROSSFIRE: Warzone. First of all, we apologize for any inconvenience caused while using the game. Some commanders who abused the system of the game have been identified andare currently under investigation during [Special Mission] Suppress the Enemy! Event. Therefore, the Event that distributes the Exchange Ticket depending on Stamina used has ended inevitably through 3/21 Maintenance and it cannot be visible. Please note that in the case of Commanders who abused game system,actions will be taken according to the Operating Policy as soon as the investigation is completed. In addition, even if [Special Mission] Suppress the Enemy! Event menu is not visible,if you consume your Stamina until the end of the Event that was initially announced,Exchange Tickets and Ranking Rewards will be distributed separately after data verification,so please refer to the game. Once again, we apologize for any inconvenience caused while using the game,and we will always do our best to become CROSSFIRE: Warzone. Thank you.
21-03-22 -
Notice on Early End of [Special Mission] Suppress the enemy! Event (*Revised)
Hi. Commanders! This is from CROSSFIRE: Warzone. First of all, we apologize for any inconvenience caused by using the game. Currently, some errors have been confirmed in the[Special Mission] Suppress the enemy! Event,and the event has been ended early inevitably. Please note that the Exchange Event using the Exchange ticket will be maintainedand for the Event that has been temporarily ended,we will be separately calculating the used Stamina until 3/29 01:00 UTC (3/28 18:00 PDT) which is expected end date of the Eventand we will distribute Points Achievement Reward and Ranking Reward. In addition, as it takes a certain amount of time to distribute points and ranking rewards,The Exchange Ticket Schedule will be extended, so please check the additional notice for details. (Added) [[Special Mission] Suppress the Enemy! Event Schedule Information] Along with sincere apology, we will do our best to provide a more stable game environment. Thank you.
21-03-22 -
3/21 Notice on Temporary Maintenance
Hello Commanders!This is from CROSSFIRE: Warzone.First of all, we apologize for the inconvenience of using the game.There will be Maintenance on CROSSFIRE: Warzone.Please refer to the maintenance schedule and contents below to avoid any inconvenience in using the game.■ Maintenance- Schedule:3/21 12:00 ~ 13:00 UTC (05:00 ~ 06:00 PDT)- Target: All Servers- Contents:1) Early end of [Special Mission] Suppress the Enemy! EventWe will do our best to provide a stable environment.Thank you.
21-03-21 -
Notice on Error in Exchange Event Screen not showing on Server 533
Hello Commanders! This is from CROSSFIRE: Warzone. First of all, we apologize for any inconvenience caused by using the game. We are holding an Exchange Event where you can get Special Items when you defeatTerrorists, Scavenger Corps, and M.O.Ws from 3/19 01:00 UTC (3/18 18:00 PDT) to 3/29 01:00 UTC (3/18 18:00 PDT). Unfortunately, in case of the Server 533, it has been confirmed that the exchange ticket can be obtained through [Special Event], but the event where the exchange ticket can be used in [Port] is not exposed. Please note that the related Error will be checked and fixed by the department in charge,and the exchange tickets currently being obtained will also be maintained. Along with sincere apology, we will always do our best to become CROSSFIRE: Warzone. Thank you.
21-03-19 -
3/17 Notice on Temporary Maintenance
Hello Commanders! This is from CROSSFIRE: Warzone. First of all, we apologize for the inconvenience of using the game. There will be Maintenance on CROSSFIRE: Warzone. Please refer to the maintenance schedule and contents below to avoid any inconvenience in using the game. ■ Maintenance - Schedule:3/17 01:00 ~ 02:00 UTC (3/16 18:00 ~ 19:00 PDT) - Target: All Servers - Contents: 1) Unit production adjustment by Tiers - 50% reduction in Production Cost and Production Time - Double the amount of Unit production 2) New Cycle of City Takeover [CROSSFIRE: Warzone Developer's Notes] 3) Some hot time buffs will be added 4) An Error that the list was not exposed intermittently in the Arena will be fixed 5) An Error in which 0 stars obtained intermittently in the Arena will be improved 6) Some delayed error will be improved 7) Chat error when using Alice emoticon will be fixed We will do our best to provide a stable environment. Thank you.
21-03-16
